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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Security Software Settings

Make sure the firewall does not interfere with setup.

The firewall of your security software or operation system for computer may limit communication between the printer and your computer.

  • If a firewall message appears:

    If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access.

    After allowing the software to access, click Redetect on the Check Printer Settings screen to redetect the printer.

    • If the printer is found, follow the instructions on the screen to continue to set up network communication.

  • If no firewall message appears:

    Temporarily disable the firewall and redo the network communication setup.

    After the setup is complete, re-enable the firewall.

Note

  • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.

If above does not solve the problem: